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  “When you deliver exceptional customer service regularly, you go from being a discretionary entity to a necessity.” ( John R. Dijulius III – Secret Service)  I will take this a step further and say that becoming exceptional at delivering...
You would literally have to be living under a rock to not notice the circus that is the Presidential Debates and Campaigns in the United States.  As we begin seeing the race take shape The Democrats and the Republicans trade...
“Hello My name is Matt how may I direct your call?” We all know that the gatekeeper is always lurking especially for those of us that are in the sales field. I have spent countless hours over my lifetime in...
On November 23rd 2010 and December 28th 2012 my life changed forever when my sons were born. It was also the beginning of me stepping away from the corporate world and into the entrepreneurial/business owner world. We went from having...
What does it mean to be a millennial? Here lately it seems that that word is being mentioned everywhere. Did you know that in the United States alone there are over 80 million millennials and this group has become the...
On Feb 23rd Gary Vaynerchuk embarked on one of the most ambitious LIVE STREAM events that I have personally ever witnessed.  He titled it the “SUPER 8” and it was one of the most ingenious Pre-Order book sale I have...
One of the most important things any business can create and boast about are clients and customers who are actively promoting, referring, and advocating for them in the marketplace. For some business owners, CEOs, and entrepreneurs this is the single...